NETGEAR ProSUPPORT for Business OnCall 24x7 Tech Support Category S2 1-Year Contract (PMB0S12-10000S)

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SKU
vp-PMB0S12-10000S

Comprehensive Support Plans for Maximum Network Uptime and Business Peace of Mind

  • 24/7 live technical support and consultation
  • Direct, scheduled access to product experts to help in configuration
  • Extended HW/SW Warranty coverage with NBD parts replacement

More Than Just Support — A Business Partnership


The NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success. NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

OnCall 24x7 Tech Support


NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

Professional Configuration and Setup Assistance


Schedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.

Extended Warranty with Next Business Day Replacement


Once your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.

More Information
SKU vp-PMB0S12-10000S
UPC 000000000000
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Manufacturer Part Number PMB0S12-10000S
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