NETGEAR ProSUPPORT XPressHW Category 2 3-year Next Business Day (NBD) Hardware Replacement Contract) (PRR0332-100NAS)
NETGEAR's XPressHW provides basic hardware support and next business day hardware replacement for customers who require high availability of their critical network and storage equipment.
In the event of a hardware failure, NETGEAR will expedite delivery of replacement hardware for next business day arrival. A pre-paid postage is also included for the return of the defective equipment.
NETGEAR recommends XPressHW for businesses which are looking for the most cost effective way to protect their hardware investment.
XPressHW contract is available for purchase within 90 days of original hardware product purchase date.
Terms of coverage: three (3) or five (5) years.
*Monday through Friday from 8am to 5pm local time, excluding NETGEAR holidays. Calls must be received and replacement authorization must be issued by the following cutoff time for NBD hardware replac ment delivery: US/Canada – 6 PM (EST), UK/Ireland – 2 PM, Central Europe (CET) – 2 PM, Australia – 2 PM (EST) . See NETGEAR Inc. ProSuport Service Terms & Conditions for detailed information.
|Manufacturer Part Number||PRR0332-100NAS|
|Manufacturer Website Address||www.netgear.com|
|Marketing Information||NETGEAR understands that the integrity of your network directly impacts the success of your enterprise. This is why we have designed a comprehensive service portfolio with various levels of support, enabling you to leverage NETGEAR's expertise in a way that is most suitable for your business needs. Backed by a team of NETGEAR's R&D engineering, our service offerings ensure that your NETGEAR ProSafe business-class products operate even more efficiently and reliably, enabling you to focus on your core business.|
|Service Main Type||Maintenance|
|Service Sub Type||Electronic and Physical|
|Service Description||24x7 Next Business Day|
|Provided Support||New Releases Update, Technical Support|
|Service Availability||24 x 7|
|Service Response Time||Next Business Day|
|Service Duration||3 Year|
NETGEAR Category 2 Products: