NETGEAR ProSUPPORT XPressHW Category 2 3-year Next Business Day (NBD) Hardware Replacement Contract) (PRR0332-100NAS)

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SKU
vp-PRR0332-100NAS

NETGEAR's XPressHW provides basic hardware support and next business day hardware replacement for customers who require high availability of their critical network and storage equipment.

In the event of a hardware failure, NETGEAR will expedite delivery of replacement hardware for next business day arrival. A pre-paid postage is also included for the return of the defective equipment.

NETGEAR recommends XPressHW for businesses which are looking for the most cost effective way to protect their hardware investment.

XPressHW contract is available for purchase within 90 days of original hardware product purchase date.

Terms of coverage: three (3) or five (5) years.

*Monday through Friday from 8am to 5pm local time, excluding NETGEAR holidays. Calls must be received and replacement authorization must be issued by the following cutoff time for NBD hardware replac ment delivery: US/Canada – 6 PM (EST), UK/Ireland – 2 PM, Central Europe (CET) – 2 PM, Australia – 2 PM (EST) . See NETGEAR Inc. ProSuport Service Terms & Conditions for detailed information.

More Information
SKU vp-PRR0332-100NAS
UPC 606449047080
Manufacturer Netgear, Inc.
Manufacturer Part Number PRR0332-100NAS
Manufacturer Website Address www.netgear.com
Brand Name Netgear
Service Name ProSupport
Marketing Information NETGEAR understands that the integrity of your network directly impacts the success of your enterprise. This is why we have designed a comprehensive service portfolio with various levels of support, enabling you to leverage NETGEAR's expertise in a way that is most suitable for your business needs. Backed by a team of NETGEAR's R&D engineering, our service offerings ensure that your NETGEAR ProSafe business-class products operate even more efficiently and reliably, enabling you to focus on your core business.
Product Type Service
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Description 24x7 Next Business Day
Service Details

ProSupport XPressHW:
NETGEAR's XPressHW provides basic hardware support and next-business-day hardware replacement for customers who are seeking to protect their hardware investment.

  • In the event of a hardware failure, NETGEAR will expedite delivery of a replacement hardware for next-business-day arrival
  • Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
Provided Support New Releases Update, Technical Support
Service Availability 24 x 7
Service Response Time Next Business Day
Service Duration 3 Year
Product Supported

NETGEAR Category 2 Products:

  • FS752TPS, FSM7326P, FSM7328PS, FSM7328S, FSM7352S, FSM750S,
  • GS724TP, GS748T, GS748TP, GS748TR, GS748TS, GSM7212, GSM7224, GSM7224R, GSM7312,
  • RND4XXX
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